Why do we need an E-Commerce B2B?
B2B purchasing is evolving, customers want to have an easy to use self-service platform to get information immediately, from product inventory, to pricing, placing orders, order history & tracking, and account statements.
My customers are not tech savvy, are they going to use the platform?
Over the years we have worked closely with our end users and collected user stories and impressions from across industries to improve the user interface and self-training capabilities, resulting in an intuitive self-explanatory application. We also include a virtual tour for those users who need that extra help navigating through the new E-Commerce experience. All these, along with the ticketing system and the life chat create an atmosphere of trust for your end-users.
Why is E-Commerce 360° B2B better than Magento?
Onibex eliminates the burden of dealing with multiple agendas and multiple teams speaking in different terms; from a friendly user interface to data integration and SAP business processes, Onibex provides the best in class solution including customer specific pricing, inventory by plant, order placement and tracking. On top of these, Onibex reduces the go-to-market time to weeks, always keeping your data in sync with the SAP ERP.
Where is the E-Commerce hosted?
The hosting provided by Onibex is Amazon AWS or Azure Cloud. It is also possible to host it on the customer’s premises; it runs on Windows or Linux Servers.
Is it possible to customize the solution based on specific requirements?
Yes, the solution can be extended to the customer specific needs, although there are many pre-configured scenarios that can potentially cover those needs. Our team of business analysts and consultants will make sure to get to know your business to provide the best set of solutions.
Is there any cost associated to number of customers or transactions?
No, there is only one annual cost per instance associated to SAP.
Can I do modifications to the platform?
Yes, on the SAP side. We provide training and documentation so that the companies can make independent adjustments to the business logic on the SAP side.
Who are the E-Commerce 360 B2B users?
Customers who place purchase orders
Customer Service
Sales Reps can place orders and see their associated customers' activity
Sales Managers can see their sales reps activity
Marketing can setup coupons and discounts
Does the E-Commerce 360 B2B run on mobile devices?
Yes, E-Commerce 360 is a responsive Web App that works on computers, tablets and smart phones. There is also a native mobile app for the Sales Reps that works online and offline for Android and Windows 10 devices.
Will SAP resources help with the implementation?
Yes, we have a full team of SAP resources ready to assist in the implementations, we cover the SAP configuration and installation of technical objects.
*Implementation costs cover out-of-the-box functionalities, additional requirements are quoted separately.
What is needed to start the Proof of Concept?
Sign an MNDA
Open the communication from SAP to E-Commerce 360
Provide access to the SAP DEV or QAS environment for Onibex
Set up interviews with the people responsible for Sales Processes in SAP for the Onibex team
Onibex will provide the services and documentation of the SAP configuration and technical objects to be installed
Onibex applies the E-Commerce configurations which match the Company processes.
How does E-Commerce 360 integrate with SAP?
Onibex E-Commerce 360 leverages the SAP standard connectors called ALE IDOCs, making all the Company customization applicable to the E-Commerce automatically.