One of the most relevant stages of a deal has to be order placement; therefore, it's in your business’ best interest to make every step as smooth and easy as possible. Having the order placement process directly integrated to SAP is a key ingredient to ensure this is possible.
Enterprise distributors are now more than ever turning towards E-Commerce B2B as their tool of choice due to its reliability and availability. To better assist them, your business needs to have a well-structured, reliable and user-friendly checkout and order placement process that will take the B2B experience to the next level, and that’s exactly what Onibex E-Commerce 360° platform has accomplished by placing orders into SAP in real time.
Looking into the order placement process, regularly the distributor has to double check several printed documents to ensure availability, product codes, customer number and so on. Then a format is manually filled-in and sent and after that someone from your team has to acknowledge the order, review it and place it into SAP which means the distributor can’t to place orders out of the sales rep or customer service working hours. All of this can become unpractical, time consuming and propense to errors.
Now when there are special requirements people must take extra time to make sure all information is set in place, communications and interactions play a major role here and again, it may result in delays and errors which may impact your brand’s image.
Onibex 360 E-Commerce handles all this process smoothly and seamlessly by allowing your distributors to place orders whenever and wherever they are and syncing them real time with SAP. This translates into less costs derived from human error, less time waste and potentially more orders!
Having an accurate real-time inventory check and the ability to enter a log for special requirements makes it more convenient and faster to go over order placement. That’s one of the main reasons Onibex 360° E-Commerce integrated to SAP will make a substantial difference for your business.
Think for a moment of placing a large order online. What takes the longest? By far, browsing products and adding them to the cart. Even if you already know exactly what to buy, it still takes time to find everything; if you need to purchase specific quantities of certain items, it takes even longer.
Yes, navigating to a product may only take a few seconds, then entering a quantity into a box, and clicking Add to Cart. But all of those seconds really add up, and you can be sure that every second counts for a B2B buyer. This is where Onibex 360° E-Commerce Quick Order Form comes in
With the Onibex 360° E-Commerce Quick Order Form time spent by your distributors when they need to browse your online store to find products is reduced exponentially. Instead, they only need to enter product numbers and quantities into a list, and then click once to add everything to the cart and proceed directly to checkout. This means that they will save lots of time navigating items they are already familiar with and spend it on other revenue worth activities such as taking care of the customer and advising them about to other products from the catalog.